Return Policy
Welcome to PostPod!
At PostPod, we are committed to providing high-quality video editing services to enhance your podcast content. Please read this Return Policy carefully to understand our policies regarding returns for our services.
Scope of Services
PostPod offers video editing services tailored to meet your specific needs and requirements. Our team of experienced editors works diligently to ensure that your podcast content is professionally edited and delivered to your satisfaction.
No Return Policy
As PostPod provides digital services rather than physical products, we do not accept returns or offer refunds for services rendered, except under the following circumstances:
1. Service Non-Delivery: In the event that we fail to deliver the agreed-upon video editing services within the specified timeframe due to circumstances within our control, you may be eligible for a refund. Please contact us promptly if you believe there has been a failure to deliver.
2. Quality Concerns: If you encounter significant quality issues with the delivered video edits that cannot be reasonably resolved through our revision process, you may be eligible for a partial or full refund. Quality concerns must be reported within a reasonable timeframe after delivery.
Requesting a Return
To request a return or refund, please contact our customer support team at Contact@mypostpod.com with the reason for your request. We will review your request and determine your eligibility for a refund in accordance with our Return Policy.
Non-Returnable Circumstances
Returns and refunds will not be granted under the following circumstances:
– You change your mind or no longer wish to proceed with our services after the project has commenced.
– You provide incomplete or inaccurate instructions or content for the video editing project.
– You fail to communicate with us or respond to our inquiries in a timely manner, resulting in delays or issues with the project.
– The delivered video edits meet our quality standards and fulfill the requirements outlined in your order.
Contact Information
If you have any questions or concerns regarding our Return Policy or require assistance with your order, please don’t hesitate to contact us. Our dedicated team is here to help and ensure your experience with PostPod is exceptional.
Email: Contact@mypostpod.com
Phone Number: +442080400121