Delivery Policy
Welcome to PostPod!
At PostPod, we pride ourselves on delivering high-quality video editing services to enhance your podcast content. Please read this Delivery Policy carefully to understand how we handle the delivery of our digital services.
Delivery Process
1. Service Confirmation: Once you’ve selected a service on the call with us and completed the payment process through our secure payment gateway powered by Stripe, you will receive a confirmation email acknowledging your order.
2. Content Submission: After payment confirmation, you will receive instructions on how to submit your podcast content to us for editing. Please ensure that you provide all necessary files and instructions as outlined in our submission guidelines.
3. Editing Process: Our team will promptly begin working on your podcast video editing project upon receipt of your content and instructions. We strive to deliver high-quality edits within the agreed-upon timeframe.
4. Delivery: Once the editing process is complete, we will deliver the edited video files to you via the method specified during the ordering process. Typically, delivery will be made electronically through our secure file transfer system or another agreed-upon method.
Delivery Timeframes
The delivery timeframe for our video editing services may vary depending on the scope of the project and our current workload. We will provide you with an estimated delivery date during our call. While we make every effort to meet our delivery commitments, please understand that unforeseen circumstances or technical challenges may affect delivery times. We appreciate your patience and understanding in such cases.
Quality Assurance
At PostPod, we are committed to delivering high-quality edits that meet your expectations. Before delivery, our team conducts thorough quality checks to ensure that the edited video content meets our standards of excellence. If you encounter any issues or have specific requests regarding the delivered content, please don’t hesitate to contact us, and we will work to resolve them promptly.
Refunds and Revisions
Please refer to our Refund Policy for information on refunds and our Revision Policy for details on requesting revisions to the delivered video edits.
Contact Information
If you have any questions or concerns regarding our Delivery Policy or require assistance with your order, please don’t hesitate to contact us. Our dedicated team is here to help and ensure your experience with PostPod is exceptional.
Email: Contact@mypostpod.com
Phone Number: +442080400121