Refund Policy
Welcome to PostPod!
At PostPod, we strive to provide high-quality video editing services to enhance your podcast content. Please read this Refund Policy carefully to understand our policies regarding refunds for our services.
Free Trial
We offer a free trial for our video editing services to allow you to experience our work before committing to a paid service. During this trial period, you will have the opportunity to evaluate our services and determine if we meet your needs and expectations.
Refund Eligibility
Once you try our services for free and you have chosen to work with us, refunds will not be issued except under the following circumstances:
1. Failure to Deliver: If we fail to deliver the agreed-upon video editing services within the specified timeframe due to circumstances within our control, you may be eligible for a refund. Please contact us promptly if you believe there has been a failure to deliver.
2. Quality Concerns: If you encounter significant quality issues with the delivered video edits that cannot be reasonably resolved through our revision process, you may be eligible for a partial or full refund. Quality concerns must be reported within a reasonable timeframe after delivery.
Refund Process
To request a refund, please contact our customer support team at Contact@mypostpod.com with the reason for your refund request. We will review your request and determine your eligibility for a refund in accordance with our Refund Policy.
Non-Refundable Circumstances
Refunds will not be issued under the following circumstances:
– You change your mind or no longer wish to proceed with our services after the free trial period.
– You provide incomplete or inaccurate instructions or content for the video editing project.
– You fail to communicate with us or respond to our inquiries in a timely manner, resulting in delays or issues with the project.
– The delivered video edits meet our quality standards and fulfill the requirements outlined in your order.
Contact Information
If you have any questions or concerns regarding our Refund Policy or require assistance with your order, please don’t hesitate to contact us. Our dedicated team is here to help and ensure your experience with PostPod is exceptional.
Email: Contact@mypostpod.com
Phone Number: +442080400121