Revision Policy
Thank you for choosing PostPod for your podcast video editing needs. We are committed to providing you with high-quality services that meet your expectations. To ensure transparency and clarity in our collaboration, we have established the following revision policy:
Revision Requests
1. Revision Limit: Each client is entitled to request up to two (2) revisions per video/audio/short, free of charge.
2. Scope of Revisions: Revision requests must be within the scope of the original project brief and should not involve significant changes or additions beyond the initial agreement.
3. Submission Deadline: Revision requests must be submitted within 7 days of receiving the completed project. Any requests made after this deadline may incur additional charges or be subject to scheduling availability.
Process for Revision Requests
1. Submission: To request a revision, please email us at contact@mypostpod.com
2. Details: In your email, clearly outline the specific changes or adjustments you would like to be made, referencing specific timestamps or segments if applicable.
3. Response Time: We will acknowledge your revision request within 2 business days and provide an estimated timeframe for completion.
4. Completion: Upon completion of the revisions, we will send you a revised version of the project for your review and approval.
Exclusions
1. Additional Revisions: Any revision requests beyond the allotted two (2) revisions will be subject to additional charges.
2. Major Changes: Requests for major changes or modifications that significantly deviate from the original project brief may require a separate agreement and incur additional fees.
Satisfaction Guarantee
We strive to ensure your satisfaction with the final product. If you encounter any issues or concerns with the revised version, please don’t hesitate to contact us. We are committed to working with you to address any remaining concerns and ensure that the final deliverable meets your expectations.
Contact Us
If you have any questions or require further clarification regarding our revision policy, please feel free to contact us at:
Email: Contact@mypostpod.com
Phone Number: +442080400121